Here are the basic steps:
Once you complete the query form, you will have the option to add details and upload images. Our doctors will contact you by email within 8 hours or less. At the end of the consultation, you can request a consultation report to take to your GP / GP.
Dr. Perez is registered with the regulatory body for doctors (General Medical Council). You can check his details online on by clicking here. Her Registration number is 1371.
When you first seek a consultation, you can ask/ reply to the doctor any number of times. The doctor will give you an approximate time frame for seeking a follow-up.
Most skin cancers can be diagnosed with good quality photographs (most modern mobile phones are able to take good quality photos). So yes, whether you are worried about a new growth or a cancerous mole, certainly we would be able to help.
Disclaimer: Please note that this is purely an advisory service. The discussion/ consultation with our dermatologist, is not a substitute for a face-to-face consultation. Therefore you are advised to speak to your doctor before you start any medications.
It all depends on whether the medicine you require is a prescription only medicine or is available over the counter. Over the counter medicines obviously can be bought online or in your local pharmacy, depending on your choice.
If you need a prescription only medicine, you can either see your family doctor/ GP for a prescription, or alternatively, you can choose to buy the medicines from an online pharmacy. However, we cannot guarantee the quality or reliability of any of these online companies.
Indeed you can. Users requesting a private prescription will be sent a letter to take to their GP at no cost.
Email notifications will be sent out every time the doctor replies.
It is essential to upload a photograph of your skin. Dermatology is a unique branch of medicine where a diagnosis can be made on the basis of a good high quality photograph.
Photos should when possible be taken with a high resolution camera (3MP and above), in daylight or similar lighting. Whenever possible please send close up as well as long shots. The more photos you upload, the easier it is to make a diagnosis.
Please make sure you have checked your spam folder. Also do make sure you add ‘firstname.lastname@example.org’ and ‘email@example.com skindoctoronline.net’ to your ‘safe sender’s list’, in your email program. That would avoid emails going into your spam folder.
If you are still having a problem, please contact us via the ‘contact us’ page above.